Staff Column: Kindness relieves the pain

So many people in this world are fighting diseases that no one knows about. The checker girl the other day who didn't smile at your joke, the waiter who kept forgetting condiments, the man who forgot to return your call, the lady who called you a second time for the same thing, all may be fighting an illness that can't be seen to the naked eye, but they are fighting and fighting hard.

I personally...